Location Appartement Appartement Armény - Welkeys 6 personnes dès 1.008 € par semaine
## Space
Ce bien vous est proposé par Welkeys, spécialiste des séjours sur-mesure au cœur des plus belles régions de France.
À 5 min à pied du Vieux-Port, proche des commerces et transports, ce logement tout confort est idéal pour un agréable séjour à Marseille.
Situé au 2ème étage, cet appartement refait à neuf, se compose d’un agréable espace de vie de 115 m² et contient :
- un beau séjour décoré avec goût,
- deux chambres avec lits doubles (180 et 160 cm),
- une chambre avec deux lits simples,
- deux salles de bain avec douches, un WC indépendant,
- une cuisine entièrement équipée (machine à café, grille-pain, mixeur, bouilloire, four, micro-ondes, frigo, congélateur, plaques de cuisson, lave-vaisselle),
- aspirateur, lave-linge, sèche-linge, sèche-cheveux, matériel de repassage,
- WIFI, climatisation,
- un ascenseur pour accéder au 2e étage pouvant accueillir une personne et une petite valise (non accessible aux personnes avec handicap).
## La qualité Welkeys
Découvrez l'art français de bien vivre en vacances avec Welkeys.
→ Avant votre séjour, nos experts Welkeys vous transmettront toutes les informations relatives à votre arrivée. Connectez-vous à notre application dédiée aux voyageurs : un véritable carnet de voyage numérique qui regroupe les caractéristiques de votre location et toutes les informations relatives à votre séjour.
→ Avant votre arrivée et après votre départ, notre équipe réalise un ménage de qualité hôtelière et met à votre disposition des serviettes de bain, du linge de lit de qualité hôtelière ainsi qu’une ligne de produits de soin naturels.
Ces services sont inclus dans le montant des “Frais de ménage”, pour vous permettre de profiter pleinement de votre séjour, sans vous soucier des aspérités logistiques.
→ Chauffeur privé, chef à domicile, activité locale… Bénéficiez d’un large choix de prestations, au gré de vos demandes, afin de créer ensemble le séjour qui vous ressemble !
## Neighborhood
Ce logement moderne au centre de Marseille est parfait pour découvrir la ville. Idéalement situé dans une zone bien desservie par les transports, vous pourrez explorer Marseille par tous les moyens. Proche du Vieux Port et des Docks, vous serez au cœur de la ville et pourrez profiter des nombreux commerces, bars et restaurants à proximité.
En plus des divers musées présents (dont le MuCEM), vous pourrez facilement atteindre, grâce aux transports, les différentes activités de Marseille, ses marchés et ses belles places aux couleurs méditerranéennes. Ainsi, vous pourrez rejoindre la Place aux Huiles avec ses nombreuses terrasses de café et restaurants, le Cours Julien, la place Castellane, la basilique Notre-Dame de la Garde, les plages, ou encore le Centre Bourse, où vous y retrouverez le musée d’Histoire de Marseille. Vous ne manquerez donc de rien pour explorer la cité phocéenne !
## Transit
Métro Estrangin → 2 min à pied
Gare Saint Charles → 5 min en métro
Aéroport Marseille-Provence → 25 min en voiture ou 45 min en transports
## Access
A votre arrivée, vous serez accueillis par un concierge Welkeys qui sera chargé de vous remettre les clefs.
## Interaction
Nous serons disponibles pendant toute la durée de votre séjour, n’hésitez pas à nous contacter si besoin.
## Notes
Veuillez noter les frais supplémentaires suivants :
- Check-in entre 21h et minuit : 25€
- Check-in entre minuit et 6h du matin : 44€
Numéro de télédéclaration : 13206018600AK
Tarifs et prestations
- Frais de ménage : 193,33 € forfaitaire pour chaque location
- Taxe de séjour : 5,76 € par personne et par nuit
Couchages
- 2 Lit(s) double(s)
- 2 Lit(s) simple(s)
Composition du logement
- Ascenseur
- Cuisine équipée
- 3 Chambre(s)
- 2 Salle(s) de bains
Éléments de confort
- Climatisation
- Lave-linge
- Lave-vaisselle
- De préférence non fumeur
- Sèche-linge
- Télévision
- Wi-Fi
Services
- Linge fourni
- Ménage inclus
Activités
- Art et musées
- Shopping
Appréciations
Positive: No comment Negative: No comment
Positive:
No comment
Negative:
No comment
Positive: No comment Negative: Il faudrait 2 paires de cles
Positive:
No comment
Negative:
Il faudrait 2 paires de cles
Look elsewhere
Positive:
The location is good, it’s an easy walk to the port and there is a small supermarket, shops and some restaurants and cafes very nearby
Negative:
The management of this property is a real mess. They contacted me the day before we arrived to request a €1500 security deposit through an external link seperate to booking.com and without payment threatened to cancel the booking. We were told we would be met on arrival and shown to the property, this was changed at the last minute and we were given lock box instructions instead. We stayed for four nights and after the first nights we recieved at least three emails a day regarding check out procedure and a requested check out self-inventory. It seemed bizarre considering there was no check in inventory so any damage at all pictured in check out would presumably result in a fine. We paid an addition €45 for a late check out at 13:30. Despite this money being withdrawn, no confirmation of the late check out was given. We contacted Welkeys the property manager and we were told the late check out had been approved but only until 12:00. We asked about a partial refund given the shorter time but this message was overlooked. At 10:10am on the day of check out we were woken up by a man entering the property. I asked him what he was doing in the flat and he said he was there to clean and we needed to leave. At the time he entered, one of our group was changing and another was in the shower. He didn’t knock and just walked straight into the living area. He said we didn’t have a late check out and stayed in the flat while he made calls to confirm. This was all extremely uncomfortable. After a while he did leave but left two big Ikea bags of cleaning supplies in the living area and we did not feel comfortable staying after this. We again contacted welkeys but did not receive a reply. We got a response around 12:15, confirming our late check out was at 12:00 and the cleaner should not have entered, by which point we were already long gone. We then had to repeatedly request the late check out fee be refunded.
Locked out on arrival, no support, no apology.
Positive:
Good location
Negative:
When my friend arrived, there was no key in the lockbox. She repeatedly called and messaged the person we had been told would manage our check-in but never received a response - not then, nor at any point during our stay. She was left sitting outside for around 90 minutes until a neighbour let her into the building, allowing her to retrieve the apartment key from an internal lockbox. However, there was still no key for the building's main entrance. Without that neighbour, we simply would not have been able to get in. Arriving alone, unable to reach anyone, while a €1,500 security deposit had already been taken, felt like an incredibly vulnerable situation.
Once we eventually reached someone else at Welkeys, we were told the concierge had mistakenly taken the entrance key to another town and the earliest we could receive it would be the following day. This effectively confined us to the apartment on our first evening because there was no guarantee we could get back into the building if we went out.
When I explained how unacceptable this was, I was told that if we "weren't happy, we could leave." I asked whether they could guarantee a refund so we could book alternative accommodation, but was told they didn't know and that I would have to speak to Booking.com. At no point did anyone apologise or take responsibility. Instead, we were advised to "buzz the neighbours" whenever we needed to get back into the building. As a group of women in an unfamiliar city, this felt neither practical nor safe.
Other issues (no pillowcases on the pillows, no hand soap) were minor by comparison but reinforced the impression that the guest experience was irrelevant.
If you are genuinely considering booking this property, I would only recommend doing so as an absolute last resort and would strongly encourage you to research alternative accommodation before booking.
Apartamento muito sujo
Positive:
No comment
Negative:
Escolhemos um apartamento porque viajamos com um bebe de 1 ano, para que ele pudesse ter mais liberdade dentro da casa para engatinhar. Quando chegamos, o apartamente esta IMUNDO. As camas mal feitas, edredons jogados no chão e sem a capa.
Uma cama de casal com um lençol menor que o colchão. Tudo muito sujo.. não havia sabão na pia da cozinha - apenas um vidro cheio de agua... éramos 5 adultos com uma hospedagem de 4 noites e havia apenas um rolo de papel higiênico... Quando falamos com o landlord, ele disse que era assim mesmo.. haviam travesseiros extra, mas não tinham fronhas - tbm pedimos ao landlord e ele disse que não tinham... tudo com muita poeira.. e no apartamento só tem UMA privada e dois chuveiros.. a louça dentro do armário estava mal lavada e quando deixamos o bebê no chão para engatinhar, ficou com as perninhas pretas de sujeira.. literalmente. O lugar é legal, localização boa, mas falta muito cuidado e limpeza.
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