Location Appartement Beau studio pour 2 - vue mer & piscine 2 personnes dès 833 € par semaine

Positive: La vue est dingue et le service est super , conciergerie disponible et réponds très rapidement Negative: No comment

Positive:
La vue est dingue et le service est super , conciergerie disponible et réponds très rapidement

Negative:
No comment

Positive: We liked the location and the cleanliness of the accommodation. Negative: The accommodation itself was generally fine, and we had no major issues until the roller shutter leading to the...

Positive:
We liked the location and the cleanliness of the accommodation.

Negative:
The accommodation itself was generally fine, and we had no major issues until the roller shutter leading to the terrace/balcony broke and came off.

We reported the problem to the property manager the following day. He told us that he would arrange a repair, but as it was peak season, there were very few technicians available. We understood the situation and, in the meantime, had to access the terrace through a small window.

Eventually, a technician came to inspect the shutter but told us that he could not repair it on his own, so it remained broken for the rest of our stay.

About 10 days after we checked out, I received an email informing me that our €250 damage deposit would not be refunded because of the damaged shutter.

I accepted that if we were responsible for the damage, it should of course be properly resolved. I had travel insurance that also covered liability for damage caused to third parties. Therefore, I contacted the property manager and simply asked him to provide me with a damage report or invoice from the company that repaired the shutter, so that I could submit the claim to my insurance company.

However, instead of providing the documentation, the property manager blocked me and has not communicated with me since.

This is what disappointed me most. I was willing to cooperate and, if we were responsible, have the damage handled through my insurance. Keeping the €250 deposit while refusing to provide any documentation regarding the actual damage or repair costs, and then completely stopping communication, is in my opinion very unprofessional.

The accommodation itself was not the main problem. The way the damage deposit and subsequent communication were handled was.

Antibes bellezza e storia insieme

Positive:
Studio in un bel complesso residenziale privato con posto auto, vicino al centro storico e al porto di Antibes. Panorama super e tanti bagni, camminate ed escursioni da fare. Consiglio visita all Ufficio del Turismo anche per fare i biglietti dei traghetti. Tutti molto gentili.

Negative:
La rappresentante locale che gestisce l appartamento per hostnfly, non si è presentata al rendez vous, per cui è stato tutto più complicato..Ho pensato persino di esser stato truffato e che non ci fosse l appartamento...poi per fortuna è andato tutto bene.

Positive: La vue et la situation sont clairement les points forts de cet appartement ! Tout était propre. L'appartement est idéal pour une ou deux personnes. La piscine est sympathique et bien...

Positive:
La vue et la situation sont clairement les points forts de cet appartement !
Tout était propre.
L'appartement est idéal pour une ou deux personnes.
La piscine est sympathique et bien gérée(roulement toutes les 2h sur les transats), les abords sont propres.

Negative:
Manque de cohérence entre les instructions de Booking et celles de la conciergerie. Sur Booking, on insiste pour que je donne mon heure d'arrivée pour qu'on me dépose les clés, la conciergerie me contacte via WhatsApp et me donne le code d'une boîte à clés. Pour accéder à l'appartement, je reçois des photos et des vidéos, pas forcément de précisions sur la localisation du bâtiment (la résidence est grande) après un long voyage, j'ai dû chercher avant de trouver l'entrée...

Overall I had a lovely stay and would reccomend.

Positive:
The view is breathtaking day and night. All the necessary equipment was there. The staff was helpful. Quiet location for a restful vacation.

Negative:
The additional payment for bed linen and towels, which were not even of that good quality. And there was bo wifi, although they claim to have it. A bit far from beaches if you don’t have a car.